Privacy notice

Who we are

Tait Capital UK Limited is the controller of the personal information described in this notice. We are registered in England and Wales under company number 10146256, and our registered office is at 5th Floor, 167-169 Great Portland Street, London W1W 5PF, United Kingdom. We are registered with the Information Commissioner’s Office under reference ZA257136.

You can contact us about anything in this notice through the enquiry form on this website, by email at enquiries@taitcapital.com or by writing to the registered office above.

The information we collect

Through this website we collect very little. If you make an enquiry, we collect what you give us. That is your name, the organisation you represent, your email address, a telephone number if you choose to provide one, and the content of your message. We also record the internet address the enquiry was sent from, the approximate location and network it suggests, and the browser used, so that we can protect the form from misuse and look into any enquiry that is threatening or fraudulent. Enquiries are kept in our enquiry records and in our email.

Our hosting provider keeps technical records of visits, including the internet address of the device used, the browser and the pages requested. These records exist to keep the site secure and available. Our analytics are provided by the same host and do not use cookies or track visitors across other sites.

If you go on to engage us, we collect the information needed to carry out that engagement and to meet our due diligence obligations, including identity documents, company information and information about the source of funds. That information is governed by our terms of engagement as well as by this notice.

People we learn about through our work

Due diligence and investigations for clients sometimes mean we hold information about people who are not our clients, usually the directors, owners and others connected with a business we have been asked to look into. It comes from public records, published sources and the people we speak to in the course of the work.

We use it only for the work we were asked to do. This is in our legitimate interests, and our client’s, in understanding who they are dealing with. Where it includes information about criminal allegations or offences, we handle it only where the law allows and keep it to what the work needs.

It is kept with the client records, for the period set out under How long we keep it. Where we work strictly to a client’s instructions, the client is responsible for that information and its own privacy notice applies.

Why we use it, and the legal basis

We use it to respond to your enquiry and discuss how we might help. This is in our legitimate interests and, where you are considering engaging us, a step taken at your request before entering a contract.

We use it to provide our services once you have engaged us. This is necessary for the performance of our contract with you.

We use it to carry out due diligence, keep proper records and comply with the law. This is necessary to meet our legal obligations and is in our legitimate interests as a firm handling matters of this kind.

We use it to keep this website secure and working. This is in our legitimate interests.

We do not send marketing. We will not add you to any mailing list because you have made an enquiry.

Who we share it with

Our service providers, who process information on our instructions. Cloudflare hosts this website, protects the enquiry form and runs our analytics. Resend delivers the emails sent by the enquiry form, from servers in Ireland. Google provides our email and document systems.

The banks, brokers, lenders and other institutions to which we introduce you, and only with your agreement and only what is needed for that introduction. Each of those institutions is responsible for its own handling of your information and will have its own privacy notice.

Other companies in the same group as Tait Capital UK Limited, where that is necessary to carry out the work you have asked for. Those companies are in the United Kingdom, Europe and the United States, and they handle your information on the same terms as we do.

Our professional advisers, where we need their advice.

Regulators, law enforcement and courts, where we are required to.

We do not sell personal information and we do not share it for advertising.

Where it is kept

Our providers and group companies may store or process information outside the United Kingdom, in the European Economic Area and the United States. Where they do, we rely on the safeguards recognised under UK data protection law. These are the UK’s adequacy regulations for the country concerned, the UK extension to the Data Privacy Framework for United States organisations certified under it, or otherwise the International Data Transfer Agreement approved by the Information Commissioner.

How long we keep it

Enquiries that do not lead to an engagement are kept for twelve months from our last contact with you, then deleted.

Records of complaints, and of how they were handled, are kept for six years from the date the complaint is closed.

Where you engage us, client records are kept for the period set out in our terms of engagement, which is ordinarily six years after the engagement ends, to meet our legal and professional obligations.

Technical records of website visits are kept by our hosting provider for a short period for security purposes.

Your rights

You have the right to ask for a copy of the personal information we hold about you, to have it corrected if it is wrong, and in some circumstances to have it deleted or to restrict or object to its use. Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, contact us through the enquiry form, by email at enquiries@taitcapital.com or in writing to the registered office. We may need to confirm your identity before acting on a request.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. Tell us first and we will try to put it right.

Cookies and bot protection

This website does not set cookies that are not strictly necessary for it to work, and it uses no advertising or tracking technologies. If that changes, this notice will be updated and your consent will be sought where the law requires it.

The enquiry form is protected by Cloudflare Turnstile, which checks that a submission comes from a person rather than an automated program. To do this, Turnstile processes technical signals from your browser, including your internet address, your browser’s identifying string, characteristics of the secure connection and the identifier of this website. Cloudflare uses these signals to distinguish people from bots and to improve that detection. They are not used to identify, profile or target you, and no cookie is set for advertising. Cloudflare acts as our processor for this purpose, and its handling of the data is described in the Cloudflare privacy policy at cloudflare.com/privacypolicy and the Turnstile privacy statement at cloudflare.com/turnstile-privacy-policy.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last changed.